I am having an issue with getting Duo SSO to work with webex and control hub:
I followed the documentation very carefully multiple times: Duo Single Sign-On for Cisco Webex (with Control Hub) | Duo Security
The error I get by following the above documentation is: “Single Sign On failed. Name Identifier format is incorrect”
I checked the xml Idp file and it does have the nameID that webex requires. I rebuilt the application multiple times to no avail.
Eventually I tried setting up the “Generic duo hosted SSO” application. using this I was able to get “SSO successful” in the test for Webex. Unfortunately, when I tried to sign into control hub “admin.webex.com” I got an error that I was not authorized and to contact my admin.
-Assuming this was due to an attribute issue?
Any help is appreciated. I created both a tac case and a duo support case, but they both have not been responsive this past week…