Trusted Endpoints and BitDefender

[BCSKhan]

Hi All,

We have been using Trusted Endpoints for a couple of years now without much of an issue at all. We are currently trialling a new AV product, BitDefender GravityZone and have installed the BitDefender Endpoint Security Tool on our machines. Since doing this Chrome no longer seems to work with Trusted Endpoints. Whenever we log in it prompts stating that the device is untrusted. It appears that clearing the cache in Chrome fixes the issue temporarily until the next reboot.

Edge still appears to be working ok.

Has anyone else come across this at all?

Thanks in Advance.

[Amy2]

Hi @BCSKhan, I’m not seeing any existing support cases with this exact issue reported, so I am not sure what could be the issue. I recommend you work with Duo Support to troubleshoot this further though!