cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1623
Views
0
Helpful
1
Replies

Subscription Error

Patrice_Thomas
Level 1
Level 1

hello
i was a free user, and in order to have support, i wanted subscribe 1 year of mfa, and the website billed 10 years
Someone happened the same thing?

patrice

1 Reply 1

Amy2
Level 5
Level 5

Hi Patrice, oh no! Sorry to hear this happened. I’m not sure if others have experienced something similar before, but you should be able to get this resolved with our team! Please reach out to Duo Support, and they’ll be able to assist you or connect you with the right people who can.

For more info on how to get support for Duo, check out this post.

Quick Links