How are people managing SSO for users vs. SSO for Administrators? Are you using both? Do your users have a separate account they use exclusively for Administrator functions? I guess I am looking for best practice recommendations. We currently have SSO enabled for our users and our administrators use an e-mail account for Administrator access. Our Service Desk would like to use SSO for Administrator accounts with the hope that they could use the same account for both their user authentication to our services and the Administrator functions. Based on my reading, it does not look like this is possible - is that correct?
Thanks in advance for your input.