After following the setup guide to integrate my new SMA 500 with the duo prompt I’ve got it working with one exception. After the prompt pushes to a user’s phone and they say accept it doesn’t allow a user in.
The Virtual office portal and the Duo popup window just say success and stay open and nothing ever connects. I don’t see any settings from any of the setup documentation that address this stage as something that I could have missed. Everything else is working flawlessly.
All the logs I can find indicate no errors. It’s almost like the final allow from the prompt is never reaching the SonicWALL.