I am using DUO with confluence 6.
I am currently having a problem with my end user that he have changed his phone, and need to reset the DUO so that he can login to the confluence again.
Luckily, he have not changed the phone number, so he can still using SMS to login.
Here comes the problem:
- How to reset it? like completely reset the DUO of this user.
- I am seeing that in the DUO help https://guide.duo.com/add-device that there is an option to allow user to add device. Unfortunately i cannot find out any technical document that can reference on how to enable this on the DUO Auth page.
I am the admin of DUO and the confluence system.
Would you please kindly help on this or reference me to the correct materials on these issues please?