Restore from Duo Mobile backup on Android to a new iPhone

Is it possible to restore my Duo Mobile Android backup to a new iPhone?

Hi @mt00,

Unfortunately no, this is not possible. If you’d like to read more, we have a help article on this topic: https://help.duo.com/s/article/5542

Is your phone number the same? If so, you can activate Duo Mobile on your new device via the self-service device management options in the Duo prompt (if enabled by your Duo admin). Alternatively, you can contact your IT help desk or Duo admin for assistance reactivating the accounts on your new device.

If you’re using third-party accounts with Duo Mobile, please make sure you have saved recovery codes for these accounts prior to moving devices, to ensure you don’t lose access to them.