cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1380
Views
0
Helpful
1
Replies

Remote Desktop does not pass through Duo request for authentication

grossmanh
Level 1
Level 1

We have a particular userid that when used with RDP would provide a Duo prompt of several users authorized to authenticate. After the latest Windows Update, that RDP never provides the list of users to select from so it is impossible to authenticate. If I use RDP with a specific userid that has only one permitted user to authenticate, the Duo prompt does come through.

1 Reply 1

grossmanh
Level 1
Level 1

Let me add that RDP gets stuck at Configuring Remote PC. That is when the prompt for Duo authentication usually comes. It only works if there is a single authorized ID for the userid used but if there are multiple users authorized, the prompt from Duo has to who should be prompted to Approve never appears.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Quick Links