Remember Me no longer working on Safari 12

Hi all,

The remember me checkbox is no longer able to be checked on Safari. This happened quite recently, so I think it began with Safari 12.

I have tried turning off both the “Block all cookies” privacy setting and “Prevent cross-site tracking” settings in Safari, no no avail. Duo will complain that “you need to enable cookie to use remember me”

The issue is specific to Safari. Remember Me still work on Firefox and Chrome on my Mac.

Safari users are reporting this issue with other sites too, not just Duo. It is possible that the issue is related to the version of the Mac OS or iOS, not the version of Safari, as someone on this thread suggests https://discussions.apple.com/thread/250603517.

Thanks,
Thomas

I’m seeing this, as well, at my university workplace. This is only happening with Safari and macOS Mojave. Other browsers in Mojave are fine; other macOS’s Safari have no trouble; and so far it seems as if the Remember Me/Safari cookies function works fine with other non-Duo requiring sites.

I’ve tried every relevant combination of Safari cookie settings, all to no avail.

Carroll
Brandeis University

Hi. See https://help.duo.com/s/article/2189?language=en_US

Looks like a fix will be coming next month.

Carroll