Hello, my smartphone crashed and needed to be repaired.
When configuring again the smartphone (Huwai), I noticed that the 2 accounts in DUO Mobile are no longer listed.
I use the free version to access to websites of the Belgium government (tax,…)
I saw no feature to add the 2 accounts , so I logged in at the website of the Belgium government via card reader and there I choose to add the Mobile app.
After scanning the QR code I saw the accounts back in DUO. But then I tested it , and when I enter the unique login code it always is refused.
While scanning the QR code I did not get an activation code.
How do I reinstall my accounts in DUO mobile? ( a new Android phone, or reinstalled Android phone)