Recently purchased DUO - Trying to set up AD SYNC

[Anders1]

Recently purchased DUO - Trying to set up AD SYNC

Followed the DOC instructions and watched the VID

stuck at this stage :-

Test query using the configured Base DN

The directory server credentials were rejected.

Can anyone advise

Thanks
Anders

[DuoPablo]

Hi @Anders !

We have a detailed Knowledge Base article that helps troubleshoot this error message: Knowledge Base | Duo Security

Please let us know if you continue to run into issues with the AD Directory Sync.

Thanks!