Hi Amy, this continues to happen where we get stuck on a Please Wait. Yes, we upgraded to the latest release of Duo Authentication. This server is not an Active Directory Domain controller. Any other ideas?
P.S. There is a chance the user denied the Duo push and somehow Duo still sent them on their way to the Please Wait screen. Actually, what they are telling me is they never received the request to approve. But in the Duo logs we see that it was denied. I’ve had this happen a few times as well. In this case, you cannot get it to prompt again, so you’re stuck.