RD Gateway Error in Log

[healthci2]

I’m noticing an error in the logs on an RD Gateway host where the RD Gateway Duo agent was working previously.

This is the error:
Warning - ticket verification reponse validation enabled, but no encryption key specified! All SSO tickets will be rejected.

Can anyone help me get this resolved? Thanks

[DuoKristina · Accepted solution]

Hi healthci2,

The warning you mentioned is expected in most configurations. I invite you to contact Duo Support to troubleshoot your issue.