Phone Model is not in /endpoints or /phones

[robdew]

In the Admin web console, the friendly name of the device is displayed (eg “Apple iPhone 7 Plus”) but neither the /endpoints or /phones returns that information.

We’re trying to figure out who has phone that need to be upgraded to the supported version of the OS and who has phones that are literally EOL and you don’t seem to be able to export model information from any of the admin console pages - the Phone pages won’t export supported status and the Endpoints page won’t support model status. So we looked at the API and can’t get the model name anywhere.

Am I missing something>?

[DuoKristina · Accepted solution]

Hi @robdew!

We’ve added model info to the Admin API /phones response format as shown in the Retrieve Phones example, so you’ll be able to see that information when you GET phones, phones by user, and users.

If you don’t see that information today, the update hasn’t reached your deployment yet but will by the end of the week.