Permission to Send Enrollment Email

[AsteriskAxiom]

What permissions are necessary to Send Enrollment Email from the admin panel? Users in the Help Desk role currently don’t see this option.

[Amy2]

Hi @AsteriskAxiom

To clarify, are you referring to the process to Send Enrollment Email after manual enrollment of a user? (Please see step 4 of this guide on Enrolling Users)

Only users with the role of Owner, Administrator, or User Manager have the ability to do this.

Let us know if there is anything else we can help with!

[AsteriskAxiom]

Only users with the role of Owner, Administrator, or User Manager have the ability to do this.

Thank you, that is what I needed to know.

[Amy2]

Glad that answered your question!

[DuoPablo]

Help Desk users now have the option to have this ability enabled! Please check out our latest release notes: D217: Duo Release Notes for June 11, 2021