Solved: Passcode expiry and request to change

jerry123 · ‎03-17-2018

Is it a legitimate request related to Duo to change phone passcode ?

DuoKristina · ‎03-20-2018

Hi jerry123,

I’m not quite sure what you’re asking. If a Duo administrator sets a policy requiring screen lock then Duo users who have Duo Mobile installed may need to configure screen lock before authenticating.

If the Duo Admin requires full-disk encryption then Android users need to configure a PIN for unlocking the device at boot.

I hope this information answers your question.

Duo, not DUO.

View solution in original post

DuoKristina · ‎03-20-2018

Hi jerry123,

I’m not quite sure what you’re asking. If a Duo administrator sets a policy requiring screen lock then Duo users who have Duo Mobile installed may need to configure screen lock before authenticating.

If the Duo Admin requires full-disk encryption then Android users need to configure a PIN for unlocking the device at boot.

I hope this information answers your question.

Duo, not DUO.