No PUSH for logging in to Duo.com?


#1

I’ve got DuoMobile/Android PUSH working with numerous sites.

When I attempt to login to the Duo.com site itself, I’m given 3 options @ the “Confirm Your Identity” step:

(1) DuoPush
(2) SMS
(3) Call

(2) & (3) work fine.

But DuoPush, once selected/clicked never actually sends a Push – the item simply is selected/grayed-out, with label “Sending …” and never progresses/completes.

What needs to be done to get DuoPush working on Duo.com itself?


#2

Hey there @PGNd,

Did Duo Push ever work for you when logging into the Duo Admin Panel?

If not, or if you recently got a new phone you might need to activate push for your administrator user by following our docs here: https://duo.com/docs/administration-users#use-duo-push-for-administrator-authentication

Let me know if you have any other questions!

– Jamie