I’m very new to Duo. I’m looking for a second factor for RDP sessions.
So I just created my first Duo Account with my e-mail address and my phone number. Now I can login to the admin panel - getting the 6-digit code on my phone within the Duo-App.
First I created a user (manualy) just by giving a name (the same name as the RDP-user). After this I added a Phone to this new user. The given phone is my own phone… the same phone that I use for the admin account.
In the last step I added an RDP application. Now I have “Microsoft RDP” with keys and hostname. I downloaded the software, installed it on my Windows Server 2019 and did the first try.
With my RDP-Login there comes up the new Duo-Screen. I was asked for the code. So far so good.
Unfortunately, the code from my phone didn’t work. I guess it’s because I’m the admin and a user at the same time?
Because several 6-digit codes from the Duo-App didn’t work I requested a code via SMS. A few moments later my phone recieved the SMS and the given code worked fine. I was able to login to my RDP-Server.
So the SMS on my own phone worked but the code inside the Duo-App on the same phone didn’t.
What do I have to change?
In my Duo-App I have only 1 account. This account is a “Duo Admin”… but it has the username of my manualy added user. I guess this is the issue.