NetScaler Administrator Login

[citrixgoddess]

For 2FA on Citrix ADC Management/Console access, has anyone gotten it to work with Duo? Trying to get the Duo passcode to be accepted as the 2nd factor using the Duo Auth Proxy as the Radius and it’s not working. We can successfully test network connectivity to the Duo Auth Proxy. But we aren’t getting any further in the process. LDAP works fine. The user authenticating can log in fine with their username and password + Duo passcode to servers.

Anyone have any ideas?

[jdallen72]

Were you able to get this resolved? I am having this issue as well.

[Amy2]

Hi there, are you following the Duo for Citrix Gateway nFactor instructions here? It’s hard to know what’s going on without knowing details of your configuration. For help with this, please contact the Duo Support team if you have not already.

Please note: We are working hard to reply to support requests in a timely manner, but there may be a bit of a delay as we’re experiencing higher than typical support request volume. For faster support, please contact us by phone using the numbers listed duo.com/support . While waiting, we recommend you choose the option to receive a callback to limit your time on hold even further. Our highest volume tends to be Monday through Friday, 10AM ET - 4PM ET (1400 - 2000 UTC). Please consider reaching out to us outside of these hours.