I’m brand new to Duo, trying it out for the first time. I’ve read through all the associated guides I could find, but haven’t found an answer.
I set up a user in Duo with the name domain\Administrator, and aliases hostname\administrator and domain\cquinlan. The domain\administrator and hostname\administrator accounts get the error below. I didn’t find anything about local\domain admins not working with RDP in Duo, so I thought I was doing something wrong. I was able to log in with domain\cquinlan, though, which is an alias for the same Duo account. Can someone point out what’s going wrong? I know logging in with a local or domain admin is a poor security practice - but right now it’s in a non-prod lab, and some systems require local admin to run.
Error message text:
The username you have entered is not enrolled with Duo Security. Please contact your system administrator.