Hello my friends! I have a lot of exciting news to share about Level Up but first, I’d like to hear from you.
Which of the following topics would you like to see available in future Level Up courses?
- Advanced policies
- Deployment strategies
- Device Insight (Duo Access/Beyond Editions)
- DNG/Duo Connect Client
- Trusted Endpoints
- Duo Mobile
- General security topics
- Protecting a specific application
- Other (tell us in the comments below)
As we begin planning the next phase of our journey, we want to make sure we’re designing our courses based around topics that you folks find interesting and helpful. I can’t wait to see what y’all think!
Free Level 1 Administrator Certification Now Available
As you may have heard, we have a new, free certification available based on the Admin Panel Essentials series for Owner, Administrator, and Application Manager role administrators. This program is designed to help more advanced administrators secure applications, enroll users, and construct adaptive access policies to better secure their environments. Once you complete the certification exam, you’ll be able to add your certification to LinkedIn and your Duo Community profile!
MSP Onboarding: We’ve partnered with our MSP Partner Managers to create an introductory course designed specifically for our Duo managed service providers.
Getting Started with Duo Single Sign-On: Have you heard about Duo’s new SSO offering? This feature is hosted by Duo and can be enabled right in the Duo Admin Panel. This course will go over everything you need to get started!
Participant Survey Coming This Week
We are conducting a survey to better understand what we can improve about Level Up before it is released to a wider audience. What do you think of our current login/registration system via access codes? Are the courses we’ve made so far helping with the work you do to manage Duo? The Level Up Participant Survey takes about 5 minutes to complete and will be sent via email this week. If you have the opportunity to take it, we would sincerely appreciate your feedback!
Bug Fixes & Improvements
Videos no longer autoplay: We discovered a master setting with our LMS vendor caused all our videos to attempt to auto play, which is unsupported in modern browsers. We have corrected the issue to disable the autoplay setting, and the videos should now start with sound after pressing “play”. Thank you to everyone who reported this issue!
New course feedback system: You may have noticed our new Qualtrics feedback module! The questions are embedded right into the course and replaced our old mechanism, which did not offer a great user experience. Thank you to everyone who submitted your feedback about this!
Thank you for all of your support of the Level Up beta program. Where should we go next? Feel free to share your thoughts with the Community below!