Welcome to the first Level Update of 2021! Our team has recently made improvements to almost all of our courses to accommodate several key product changes.
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Universal Prompt: Have you been following the great work being done on the Universal Prompt Project? We’ve updated all of our courses that explore the Duo Prompt, including Protecting Applications with Duo, Authentication Methods & Devices, and the Help Desk Fast Track to include information about the features available with the new Universal Prompt.
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Group Policy: In case you missed it in the December, 11 2020 Release Notes, Duo MFA edition administrators may now apply any existing MFA edition policies (such as authorized networks, authentication methods, and new user enrollment) to specific user groups. We’ve updated Policy & Access Control for Everyone, Enforcing Trust-Based Access with Duo Policies, and 3-2-1 Liftoff: Designing Your Duo Launch to reflect these changes.
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Level 1 Administrator Certification Exam: We have revised the wording on parts of the exam for our Admin Panel Essentials course series where we noticed folks may be struggling. We hope adding clarity to our questions helps more of our administrators be successful in becoming Duo certified. If you’ve taken the certification exam before and did not pass, feel free to give it another try!
Coming This Year…
We have several updates coming soon that I am so excited to share with you!
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Power Up! Duo Mobile for Third-Party Accounts: This seven-minute microlearning course will explore protecting accounts that are not tied to your Duo Admin Panel using Duo Mobile-generated passcodes. This will be available in the next couple of weeks.
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Public Launch of Level Up: Our goal is to make Level Up free and available to everyone with access to the Duo Admin Panel. We have been working closely with internal teams to create an SSO login and registration system with the goal of releasing Level Up to all Duo customers sometime this year. We don’t have a specific date yet, but I will be sure to share it with you as soon as we have it!
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More videos and interactive sessions: Many of our learners have told us in the course feedback surveys they would really like to see more video and interactive content. We are going to be adding these elements to courses with more text pages this year, starting with End-User Account Management.
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Search, filters, tagging, and announcements: We’re adding new features to our user experience to help it make it easier to find and revisit the courses that you found most helpful.
Thank you so much to our Beta Program participants for sharing your feedback and experience with our team! We love hearing your suggestions and hope that our planned improvements help you be even more successful as a Duo administrator.
If you and your team are interested in taking courses before they’re released to all customers, see Introducing Duo Level Up: Now open for beta!
