Level Up-Date: Course Updates, Improvements, and Plans for 2021

Welcome to the first Level Update of 2021! Our team has recently made improvements to almost all of our courses to accommodate several key product changes.

Coming This Year…

We have several updates coming soon that I am so excited to share with you!

  • Power Up! Duo Mobile for Third-Party Accounts: This seven-minute microlearning course will explore protecting accounts that are not tied to your Duo Admin Panel using Duo Mobile-generated passcodes. This will be available in the next couple of weeks.

  • Public Launch of Level Up: Our goal is to make Level Up free and available to everyone with access to the Duo Admin Panel. We have been working closely with internal teams to create an SSO login and registration system with the goal of releasing Level Up to all Duo customers sometime this year. We don’t have a specific date yet, but I will be sure to share it with you as soon as we have it!

  • More videos and interactive sessions: Many of our learners have told us in the course feedback surveys they would really like to see more video and interactive content. We are going to be adding these elements to courses with more text pages this year, starting with End-User Account Management.

  • Search, filters, tagging, and announcements: We’re adding new features to our user experience to help it make it easier to find and revisit the courses that you found most helpful.

Thank you so much to our Beta Program participants for sharing your feedback and experience with our team! We love hearing your suggestions and hope that our planned improvements help you be even more successful as a Duo administrator.

If you and your team are interested in taking courses before they’re released to all customers, see Introducing Duo Level Up: Now open for beta!