I want to be recognized by email when logging into Duo Central with Azure AD Account

I want to be recognized by email when logging into Duo Central with Azure AD Account.
However, when I look at the Authentication Log, it is recognized by Duo under Username.

In my environment, Directory Sync is importing information from Azure AD in email format, so if it is recognized in Username format, it will not match.

Is the only workaround to import in Username format with the “Normalize usernames” setting in Directory Sync?

I would like to import in email format instead of username format, assuming an environment where there are different email addresses with the same username.

[My environment]

Self resolved.
I have changed the settings as follows

[Setting]

  • Menu: Single Sign-On > Your Azure AD
    • Section: 3. Configure Duo Single Sign-On
      • Username normalization: Simple => None

Thanks for following up with that update, @MyHomeNWLab ! Glad to hear you got it working :slight_smile: