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I Lost My phone and now i cannot access my instagram

solar1000
Level 1
Level 1

Hey there, I am trying to access my Instagram account, Its asking me for a code from the authentication app but the problem is I lost the phone that had the authentication app.

How can I solve this problem please ?

THANKS

1 Reply 1

colin_medfisch
Cisco Employee
Cisco Employee

Hi @solar1000,

Take a look at this article for the steps to recover a 2FA protected Instagram account.

Thanks!
Colin

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