How to get support


We’re incredibly grateful for participation here, but want to make sure you’re getting the best support experience possible. Due to the highly sensitive nature of Duo’s product and security in general, the Community is not meant to be a resource for advanced troubleshooting. Please avoid posting configuration files, logs, and other sensitive information within the forums.

Issues requiring troubleshooting should be resolved by referencing our documentation and knowledge base, or by contacting our Support Team.

Shibboleth and CAS with DUO - Assistance needed
RDS Web - The resource cannot be found