cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
866
Views
0
Helpful
2
Replies

How change default email message

Oskir
Level 1
Level 1

Hi everyone!

I want to send message enrollment to my user but I can’t modify the default message subnect or Message. Is grayed out!

I don’t find the option to personalice it

Thanks for your help

2 Replies 2

Amy2
Level 5
Level 5

Hi @Oskir, great question! Customization of the text of the enrollment email in the Duo Admin Panel is supported on paying editions of Duo. If you are on a trial version of Duo, you will need approval from your Duo Account Executive and Duo Support to have this feature enabled. If you need help identifying who your Account Executive is, the Support team can assist with that as well.

This help article has more information

Thanks a lots Amy. Yes for the moment I have trial version.
But it’s good to know that I can customize if I buy another version.

Quick Links