I’m not sure if this is the best place for this, but hopefully it’s close enough.
I’m setting up a new user’s computer. It’s a freshly imaged, Win 10 system running 20H2.
When trying to load Outlook, or Teams, or Adobe Creative Cloud, possibly others, when the Duo Security screen comes up I need to switch from Token to Security key but when I do, I’m given a message indicating I need to upgrade. When trying to log in to Teams or Creative Cloud, I get the message shown in the subject. When logging in to Outlook, it simply tells me to use the newest version of Edge.
At one point I figured it must be trying to use the old MSIE11 installation so I went in and removed MSIE11 but the problem is still ongoing. I’ve even wiped out and recreated the local user profile. I’m at a loss.
And unfortunately, I don’t have access to anything else for the user so I need to use the security to get them logged in.
Any ideas on how to fix this would be great. Thank you.