Frequent Oops Since Duo Online Migration from DAG

Recently I migrated us from using the DAG to using DUO online an enabling SSO. While it seems to work for the most part, when my users change their passwords, they get an Oops! I’ve gone over the documentation multiple times and cannot figure out what is going on.


Hi @nbsgeek,

I’m a software engineer on our Duo SSO team. These Microsoft 365 issues can sometimes be hard to diagnose.

I’d recommend reaching out to support so that they gather some extra details of the problems you’re hitting so we can get this solved for you.