We are utilizing self-enrollment, and that seems to go fine. The user enters his/her phone number and then is presented with a QR Code to activate the account (so, this seems like it is an enrollment and activation bundled into one).
But some users also have an additional account that we would also like to enroll, and since it is owned by the same employee, it will be using the same phone assigned to them from the previous enrollment. What seems odd to me is that it is using SMS instead of a QR Code to validate the phone when self-enrolling.
Is there a way to force it to use the QR Code method?
And I am asking because we have limited Telephony credits that would quickly get eaten up using SMS for enrolling these additional accounts.
And, as an alternative, I realize that I can assign these secondary accounts as aliases on the original account, but is there a way to automate the population of this field when self-enrolling the original account (account names are predictable)? If not, I am stuck process of manually adding them every time one of these users enroll using this method.