Duo Splunk Connector

We are upgrading our distributed Splunk environment to 8.1.4 & my co-worker & the Splunk rep assisting with the upgrade are having difficulty getting the updated Duo Splunk Connector to run correctly. They are using the instructions located here:Duo Splunk Connector | Duo Security, but were hoping someone had more simple instructions available to assist with the install of the Duo connector.

Hi @WillT3, have you tried speaking to the Duo Support team yet? They might be able to assist with troubleshooting this with your team. Also, are you following the instructions here for Upgrading the Duo Splunk Connector? I’m not so familiar with this integration myself, so my ability to help is pretty limited.