My company recently changed from connecting to VPN from Aruba VIA to Global Protect and now several times throughout the day I get a Duo verification on my phone asking if I’m trying to connect to our VPN, but I’m not. I don’t think it’s fraud (too much of a coincidence that it’s happening after the switch) and it also sometimes happens when my computer wakes up, even though I’m disconnected from the VPN. Is this a bug? Is there a fix? My IT told me to just dismiss the verification, but that’s a pain. I don’t want to get the notifications. Any advice?
Hello @rsuvalle , welcome to the Duo Community!
The troubleshooting will most likely need to be done on the side of your IT administrator. This help article will explain the issue further with possible solutions. You might also find our Palo Alto GlobalProtect documentation helpful.
Hope this helps!