Duo Microsoft RDP Windows share

Hello,
After implementing DUO 2fa with Microsoft RDP, I can not access the windows share folder or windows admin Share. It gives access denied
Kindly advice

Hello @heshammostafa07, thank you for writing.

I’m sorry to hear about this loss of access, that does sound challenging. It sounds like it may have to do with UAC Elevation. Here are some docs that may help you troubleshoot:

  1. https://help.duo.com/s/article/5807
  2. https://duo.com/docs/rdp#uac-elevation
  3. https://help.duo.com/s/article/winlogon-integration-security
  4. https://docs.microsoft.com/en-us/windows/security/threat-protection/security-policy-settings/user-account-control-behavior-of-the-elevation-prompt-for-administrators-in-admin-approval-mode

If this doesn’t help, I recommend contacting Duo Support to troubleshoot this issue. They’ll be able to look at your specific configuration and see more about your Windows environment to better identify the cause of denied access to shared server resources.

Thank you!
Tim