DUO Locked Out User Notified

[NAJHR]

anyway the user can be notified after beeing locked out through an alternative Email address or via an SMS to the phone number in his account ,

[raphka]

Hi NAJHR, and welcome to the Duo Community!

There is currently no functionality to email a user when their Duo user is locked out.

For applications protected that use the Duo Prompt however, there is an on screen red banner displayed in the Duo prompt notifying the user that they are locked out.

Given the only person able to do anything about a Duo user being locked out ,is the Administrator. We do email Administrators when users are locked out. These settings are governed as per the documentation here:

Duo Security

Duo Administration - Global Settings

Learn how to use the Duo Admin Panel to change global settings to customize your Duo experience. Continue reading for more information on phone call settings, Security checkups, Duo Restore and more