Duo Insight and Phishing Campaigns tools to be discontinued January 20, 2020

Hello everyone.

We want to let you know that Duo is discontinuing our phishing tools to focus on multi-factor authentication and device trust features and functionality. On January 20, 2020, the Phishing Campaigns tool in the Duo Admin Panel will be discontinued. On this date, Duo Access and Duo Beyond customers who purchased their subscriptions prior to November 25, 2019 will no longer be able to start new phishing campaigns from the Duo Admin Panel. The free Duo Insight phishing tool will also be disabled on January 20, 2020.

Beginning November 25, 2019, new Duo Access and Duo Beyond customers will not have access to the Duo Phishing Campaigns tool in the Duo Admin Panel. However, they may still use the free Duo Insight phishing tool if they wish.

On January 20, 2020, all data associated with Duo Phishing Campaigns and Duo Insight will become inaccessible. We encourage administrators to export or otherwise save information from their campaigns prior to this date. Additionally, beginning on this date, Duo Administrators with the Phishing Manager role will be unable to access the Duo Admin Panel. When Phishing Managers attempt to log in, they will see an error message informing them to contact their administrator. To enable Phishing Managers to administer Duo in other ways, consider having an Owner-level administrator change them to a different Administrative Role.

If you are interested in using a phishing simulator in the future, we recommend that you evaluate other services like the free, open-source Gophish to determine whether they meet your organization’s requirements.

Focusing on multi-factor authentication and device trust enables us to release and refine new features like the Device Health Application, which helps administrators control access to applications through the policy system by restricting access when devices do not meet particular security requirements.

Please let us know if you have any questions about this change.

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