DUO iframe not showing on Netscaler


I am trying to configure DUO for NetScaler but after authentication I do not get the iframe where I can select push, voice or SMS. Instead I get this:

What might I’ve done wrong?


Is that the RFWebUI theme or the X1 theme? RFWebUI doesn’t support the Duo Prompt. Read a bit more about that and some alternative configurations that will work with RFWebUI here.


Yes, that was it. I changed to X1 theme and now it works. Thanks alot. :slight_smile: