Duo does not work when using Microsoft System Center open a RDP


Hi there

we are using duo to authenticate when we connect to the RDP of our servers, but there are users who connect via system center and there they open a connection that looks like RDP but duo does not take it like that.
an expert explained to me that system center does not open an RDP if not a console type connection.
there is something we can do to make DUO work with this type of connection thanks


When you installed Duo for Windows Logon there was an “Only prompt for Duo authentication when logging in via RDP.” If this option was checked then console type logins bypass Duo.

You can change this after installation via a registry edit. See how here: https://help.duo.com/s/article/1084.