Duo and Self Hosted Wordpress Sites

[manoian]

I upgraded my phone which means I’ve had to reconnect to all of my 2FA accounts. I am currently using Duo on my self hosted wordpress site and it is properly calling me or sending text messages for authentications. However, I am not able to set it up as an account in the Duo App so I can use the Push option for authentication. What “key” should I be using for the account? The Integration Key? Secret Key? Or something else???

I tried both Integration Keys and Secret Keys and I am prompted with an “Invalid Information” error.

[mkorovesisduo · Accepted solution]

Hi manoian, it sounds like you need to reactivate Duo Mobile for that account. Since it sounds like you are an administrator for this account, you can manually send an SMS with a [re]activation link directly to your mobile device or reactivate Duo Mobile in the Duo Prompt when you’re logging in. Note that the second option requires the self-service portal to be enabled for your application.

Your application’s integration key and secret key should not factor into this process.