Hello everyone! Here are the release notes for the most recent updates we’ve made to Duo.
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What’s in this release?
New features, enhancements, and other improvements
- New Options for Custom Help Desk Messages
- Universal Prompt Now Includes Software Remediation Flow
- New Device Health Verification Integrations Added for Duo Trusted Endpoints
- Duo Admin Panel User Interface Improvements
- Improvements to Duo Screen Lock Policy Error Message
New and updated applications
- Duo Device Health Application Public Beta for macOS and Windows Version 2.24.1
- Duo Mobile Version 4.14.0 for Android
- Duo Mobile Version 4.14.0 for iOS
Bug fixes
New features, enhancements, and other improvements
Add localized custom user-facing messages in Duo’s web-based prompts and Device Health app
- You can now create a custom user-facing message shown in the Duo Universal Prompt, the traditional web-based prompt, and the Device Health app. This feature is an expansion of existing Help Desk messaging, configurable in the Duo Admin Panel on the Settings page in the new User Communication section.
- The Help Desk message can be presented in English, French, or German in the browser-based traditional prompt and the Duo Device Health app, with additional language support for Japanese and Spanish in the Universal Prompt. Refer to our documentation to understand how language settings interact across the traditional and Universal prompts.
- Custom links can also be configured for users who select “Need help?” in the Universal Prompt. The “Need help?” section of the Universal Prompt is shown below with the title “Contact for help.”
End-user workflows associated with software version remediation will now render in the Universal Prompt UI
- Duo’s software Self-Remediation feature is now available in the Universal Prompt. Previously, this workflow reverted to the traditional Duo Prompt UI to complete the steps.
New Duo Device Health application verification option for VMWare Workspace ONE and generic integrations used with Duo Trusted Endpoints
- VMWare WorkSpace ONE with Device Health app is now generally available for macOS and Windows. This integration relies on having the Device Health app present on your Workspace ONE-managed endpoints, and provides a certificate-less approach to verifying device trust as part of Duo’s Trusted Endpoints feature. Trusted Endpoints is available on Duo’s Beyond plan.
- Generic management with Device Health, another recommended replacement for certificate-based integrations, is also generally available. When a user authenticates via the Duo Prompt, Duo will compare device identifiers collected by the Device Health app installed on that endpoint with the identifiers of known Windows and macOS devices uploaded by Duo using the new Device API.
- Note that Duo has announced the end-of-life timeline for certificate-based device trust verification with our Trusted Endpoints feature. Refer to this Knowledge Base article for more information about this timeline and the migration to Trusted Endpoints with Device Health.
Duo Admin Panel user interface and accessibility improvements
- The Directory Sync and Duo Single Sign-On configuration pages now use field labels for domain controller configuration that are accessible to screen readers.
- General improvement to the look and feel of dropdown and multi-select fields.
Improvements to end-user messaging associated with Duo Screen Lock policy
- The Duo Screen Lock policy error message was improved to more clearly inform an end-user attempting to authenticate with a device that lacks a screen lock, when policy requires a screen lock.
- This Duo Knowledge Base article shows the updated user experience. When policy requires a screen lock, this message will appear for blocked authentications in the traditional and Universal prompts, and in Duo Mobile.
New and updated applications
Duo Device Health application public beta version 2.24.1.0 released
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macOS beta version 2.24.1.0
- Minor improvements and enhancements.
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Windows beta version 2.24.1
- Fixed detection of Sophos Anti-Virus and Sophos Intercept X.
- Minor improvements and enhancements.
Duo Mobile for Android version 4.14.0 released
- Added language support on Android: Czech, Danish, Finnish, Hindi, Norwegian, Swedish, Thai, Turkish and Vietnamese. For more information about language support in Duo Mobile, refer to this Duo Knowledge Base article.
- Fixed a bug where turning off Android system animations disabled authentication functionality and Duo Mobile refresh of time-based one-time passwords.
Duo Mobile for iOS version 4.14.0 released
- Added language support on iOS: Chinese, Indonesian, Italian, Polish, Korean, Thai, and Hindi. For more information about language support in Duo Mobile, refer to this Duo Knowledge Base article.
- Fixed a bug where the Authentication Log results shown on the Users page in the Admin Panel incorrectly displayed Windows 10 for Windows 11 endpoints reporting data via the Device Health app.
- Fixed an issue where an invalid response from OpenLDAP directories could result in an “Unknown error” and a failure of the directory sync to run.