Cant connect RDP - Urgent!


#1

Dear Team
We required an urgent support on this matter, as we have installed DUO security in AWS Windows Server 2016 and we are facing issue to logging to our Windows Server using RDP. We removed the application while we got issue. Now this error is coming after RDP credential enters. “Invalid integration key in request credentials () 40102” . Kindly help us to get out from this error as our critical Web application is running on this server.


#2

Hi there,
Please contact our Support Team for help troubleshooting this issue. Based on your description, it sounds like you may need to follow the steps in this article to regain access: https://help.duo.com/s/article/3496.