Cannot start Duo Security Authentication proxy service on Windows Server

[tantony]

I’m unable to start the service.

[tantony]

I saw this post, but I already have the startup type set to ‘Automatic (Delayed Start)’, but then when I click on Start, I keep getting the same popup.

So the service is not running

DYK: Why won’t the Authentication Proxy service start?

If the Duo Authentication Proxy service won’t start, you might be stuck wondering what to do. There is a guide in the Duo knowledge base that explains how to troubleshoot the possible reasons why this can happen, and we will also be sharing some of those reasons here today. This is a question that commonly comes up in support cases and here in the Community. You can usually determine the source of the problem by looking at the Windows Event Viewer logs. For details on how to do this, please con…

[Amy]

Hi @tantony, I recommend reaching out to the Duo Support team for further help troubleshooting this issue. They can take a look at your logs and configuration and tell you exactly what’s going on here.

[tantony]

ok thanks, I’ll send them an emil