I’m currently doing a trial of Duo for Microsoft Remote Desktop. Works a treat but one user was having trouble logging on when they open the RDP file (rdweb works fine) until I twigged that they hadn’t installed the mobile app and therefore the push authentication wasn’t working. This is discussed in this post. I understand and appreciate the limitations - there is no user interface option available:
However, this post mentions “or if push is not enabled on the default device auto-phone call)”. Do you have to do some extra configuration for auto-phone call? Am I right in thinking this is some mechanism whereby they are called and have to answer it/confirm somehow?
Because I don’t think it’s calling the user. This is how the phone appears in the admin console: