Authentication log export - blank fields

[KevinSiddique]

Hi Duo Community,

I noticed that when I export the authentication log to csv, the fields for Alias and Email are always blank even though email/alias is set for every user. Are these fields related to synced users? We don’t currently do directory sync.

[DuoPablo]

Hi @KevinSiddique ,

An export of Users should contain these fields regardless if they are synced in via Directory Sync or not. You may want to open a case with Duo Support to investigate this issue.

Hope this helps!

[Amy2]

Hi @KevinSiddique, to add to this, our internal team was able to replicate this issue and will be investigating it. Stay tuned!