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An icon for PayPal in Duo Mobile App?

1MarkF
Level 1
Level 1

Well, Hello!

This got reported on October 2018 – Custom icons in Duo app?

An icon -v- ‘THIRD-PARTY’ is now pressing for European customers of PayPal, as the EU Second Payment Services Directive (PSD2) requires either an SMS code or a 2FA authenticator App…

https://www.paypal.com/uk/smarthelp/article/what-are-the-payment-services-directives-and-strong-customer-authentication-faq4202

2 Replies 2

Amy2
Level 5
Level 5

Hello @1MarkF! Welcome to the community, and thank you for posting your suggestion here! The mobile team is currently working on a solution to help distinguish between different third-party accounts in Duo Mobile, though of course that won’t be publicly available for a while yet. In the meantime, I will share your request with them and highlight the need for a PayPal icon. This is one of the top requested icons users ask about.

Thank you @Amy.

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