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Administrator bypass codes

Jan6
Level 1
Level 1

How can I create bypass codes for an administrator?

1 Accepted Solution

Accepted Solutions

jamieis
Cisco Employee
Cisco Employee

Hi @Jan,

Bypass codes are not possible with an administrator account. If the user is locked out another administrator with the Owner role would be needed to reset access to their account.

Let me know if you have any other questions.

Thanks for being a Duo customer!

– Jamie

View solution in original post

1 Reply 1

jamieis
Cisco Employee
Cisco Employee

Hi @Jan,

Bypass codes are not possible with an administrator account. If the user is locked out another administrator with the Owner role would be needed to reset access to their account.

Let me know if you have any other questions.

Thanks for being a Duo customer!

– Jamie

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