09-24-2018 02:33 PM
Looking over the documentation for “Synchronizing Users from Active Directory”, there’s a warning about syncing over accounts with the same name. Our DUO admins were already enrolled beforehand. Is there a possibility of locking out the admins, and what are recommended best practices for DUO admins in conjunction with AD sync?
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09-25-2018 06:10 AM
Hi pfftnah, if you are referring to Duo Administrators (the ones listed in your Admin Panel at https://admin.duosecurity.com/admins), they are separate from Duo Users–even Administrators that have the same email as a User. Duo Administrators will not be overwritten by synchronized user information.
More info on the differences between Duo Administrators and Users is in this article: https://help.duo.com/s/article/1008
09-25-2018 06:10 AM
Hi pfftnah, if you are referring to Duo Administrators (the ones listed in your Admin Panel at https://admin.duosecurity.com/admins), they are separate from Duo Users–even Administrators that have the same email as a User. Duo Administrators will not be overwritten by synchronized user information.
More info on the differences between Duo Administrators and Users is in this article: https://help.duo.com/s/article/1008
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