AD Lockouts caused by DAG


We currently have the DAG configured in our environment for Office 365. We have frequent issues where a users account will randomly lockout without reason but then a while later stop. When I check out AD logs I’m showing the lockout is caused by the Duo DAG, but the DAG does not provide any information telling me what is triggering the failed login attempts. Hoping someone may have a solution.


Hi Derrick,

Sorry to hear you’re experiencing some trouble with AD lockouts. I recommend that you contact support, as they can help you with this.