Access to support.duo.com to review and submit cases


#1

Customers need to be able to submit and review tech support cases online.
Email method does not really work well.
Thanks,


#2

Hi Al,

We’re actually in the process of beta testing this feature now with a small group of customers. Beta enrollment is closed and we’re hitting the final stretch of development work. Look for a public option to do this soon in the near future. Thanks!

More info here: Come test out the new Duo Help Center and the ticket portal!