09-28-2016 08:59 AM
Customers need to be able to submit and review tech support cases online.
Email method does not really work well.
Thanks,
Solved! Go to Solution.
09-28-2016 09:05 AM
Hi Al,
We’re actually in the process of beta testing this feature now with a small group of customers. Beta enrollment is closed and we’re hitting the final stretch of development work. Look for a public option to do this soon in the near future. Thanks!
More info here: Come test out the new Duo Help Center and the ticket portal!
09-28-2016 09:05 AM
Hi Al,
We’re actually in the process of beta testing this feature now with a small group of customers. Beta enrollment is closed and we’re hitting the final stretch of development work. Look for a public option to do this soon in the near future. Thanks!
More info here: Come test out the new Duo Help Center and the ticket portal!
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