Duo Mobile App

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Forum Posts

I’d really like to contact users on the telephony report and ask them to use the mobile app and the “push” or “code” as we’re quickly burning through our telephony credits. I don’t see user names listed on the telephony report. Is there a good way...

bmckenna by Level 1
  • 723 Views
  • 3 replies
  • 0 Helpful votes

Hi!  We have the occasional user tells us they receive prompts in other languages outside of their device default of English. We have one iPhone user who has no other languages installed, no keyboard/launcher apps, etc., and today after getting promp...

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I used the search util on the forum to search the words in my post title but I was a little surprised this hasn’t been posted as a Q. I have a new phone. my old phone has the Duo accounts backed up to google. I was able to generate a QR code exactly ...

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Tee3 by Level 1
  • 1238 Views
  • 2 replies
  • 0 Helpful votes

Dear colleagues I have the duo mobile app on my iPhone. I have several corporate Instagram accounts on it, it turns out that I changed phones and lost access to these accounts and I can't reactivate them. Can someone help me?

We are implementing Duo Win Logon authentication for a group of users who will be accessing multiple machines. We are seeking the most efficient method for managing offline authentication. During our testing, when an enrolled user logs in to a new de...

I have an LG K210 (X power from Canada) running Android 6, Asus Zenfone running Android 6, iPhone 6 running Android 12 and iPad 2 running iOS 9. Can any of these install Duo Mobile from an APK or other? I need the app for school. Georgia Tech.

Nobu_Taka by Level 1
  • 915 Views
  • 2 replies
  • 0 Helpful votes

I have Duo 4.52 for IOS and Apple Watch with WatchOS 10.1. Does Duo support AssistiveTouch/hand gestures to acknowledge the Duo prompts?When I receive a push notification prompt, I see an option to "Double tap to dismiss" but not an option to approve...

mcronweb by Level 1
  • 216 Views
  • 0 replies
  • 0 Helpful votes

I have DUO Mobil on my Nokia 7.2 running Android 11, build 00WW_3_690_SP07.  I have had DUO updated to version 4.51.0.0.I get the verification numbers and enter it in.  The apps says it was approved but then it loops back to new authentication number...

dgberry by Level 1
  • 261 Views
  • 1 replies
  • 0 Helpful votes
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