Managing Users
Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
426 PostsActivity in Duo Security
Issues with windows logon
Has anyone experienced trouble logging in Windows using Duo MFA? Our setup is having azure AD in synced, we also followed the guide for windows logon but we still encountered an issue logging in to windows (issue that we still need to enroll to proce...
Cisco CO DUO doesn't do push, only other sites?
Hi, have a strange situation I can't figure out. I have DUO loaded on my phone and works fine. The only issue is, when I use it for some clients, when I go to log in, DUO pops up/sends me a notification, which is fine.When I try and log into Cisco si...
Resolved! Level Up platoform not Available?
Hello, I am an admin in my organization. I found out about the Level Up program through an e-mail but whether I try to get there google, my admin panel or the e-mail itself, I get a 404. Is this a me problem I need to reach out to support for or is t...
Can you remove the "Enter a bypass code" option
Hello, We are updating policies within our org and would like to limit the number of users attempting to verify through duo using passcode (duo or sms) when push is available to them. I have created a new policy removing all authentication methods be...
Managing Users - mixing license and SCIM
Hello Duo Community. Questions to @DuoKristina: - does mixing users license level in one Duo instance will be possible in the future? - when will be SCIM available to manage users? Regards
D309 Duo Release Notes for February 28, 2025
Hello everyone! Here are the release notes for our most recent updates to Duo. Public release notes are published on the Customer Community every other Friday, the day after the D-release is completely rolled out to commercial deployments. You can s...
Cisco Secure Access (SSE) with Duo
Hi Guys, I am new in Cisco SSE and Duo. I am planning to integrate the two solution, Cisco Secure Access (SSE) with ZTNA with Duo for the Duo Passwordless MFA. I would like to know how will be the integration of the two solution will be. Will the in...
DuoMobile: New Phone
HiI am an end user that uses Duo to protect personal accounts so I have no administrator controlling my account. I have changed my phone (iPhone to iPhone) but cannot see a way to log in to Duo on my new phone to allow the accounts set up with Duo on...
D303 Duo Release Notes for November 22, 2024
Hello everyone! Here are the release notes for our most recent updates to Duo. Public release notes are published on the Customer Community every other Friday, the day after the D-release is completely rolled out to commercial deployments. You can s...
Fingerprint at startup
Even my LinkedIn app can ask for a fingerprint at startup.I wonder why the Duo app doesn't offer this? IMHO it should be the default optionUsing Android
Duo Auth API Missing request timestamp with Postman
I’m attempting to test the Auth API in postman but only ping is working. all other requests fail with the message: Missing request timestamp. found some good info here: https://community.duo.com/t/preauth-api-failing-but-check-and-ping-are-good/3125 ...
Duo Authentication for Windows Logon with MS Reset Password
Just wondering if anyone has gotten the Microsoft "Reset Password" option working at the Windows 10/11 logon page (used for self-service password reset), when the Duo Authentication for Windows Logon (v4.3.0) is installed?This Duo article (Can I enab...
Resolved! Duo Web SDK v4 beyond login - Administrative actions
I am starting an integration using the Web SDK for a web application. The login flow fits perfectly well with the example provided in the Duo Web SDK documentation, and we plan to implement it as described.However, our application includes a feature ...
Duo RDP for Windows PCs with Qualcomm/Snapdragon processors
We've procured a laptop to test these new processors for compatibility with our stack of MSP tools. Almost all software works great through their compatibility tools, except for Duo. Looking at the logs, it appears that it does a hard check for proce...
Cisco SNA with DUO integration for 2FA
Hello,How can i integrate Cisco SNA with DUO for 2FA via Cisco ISE.I have already integrated Cisco ISE with SNA, and added DUO authentication proxy as external radius server in cisco ise, but in admin policy sets in cisco ise i cant choose option f...
